Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Parental leave

Wonderly Lights is seeking a hands-on, field-experienced Outdoor Lighting Technical Manager to support our network of 25+ locations across the East Coast. Based in Virginia Beach, this role will help improve installation quality, field execution, troubleshooting, training standards, and technical support across architectural, landscape, permanent, and holiday lighting services.

Responsibilities:

Provide technical coaching and troubleshooting support to franchise owners, technicians, and internal team members

Support landscape, permanent, and holiday lighting design and installation execution

Diagnose field issues related to wiring, transformers, connections, controllers, materials, roofline systems, layout, and installation quality to reduce repeat visits

Review photos, job details, and field conditions to help identify practical solutions

Provide hands-on field training and installation support during training sessions, franchise support visits, and local Virginia Beach projects

Develop installation training materials, field standards, and best practices

Coordinate with vendors when product or installation issues require additional support

Support the local Virginia Beach location as a field resource for job preparation, installation guidance, training, and troubleshooting

Requirements:

Demonstrated field experience in landscape lighting, low-voltage lighting, permanent lighting, holiday lighting, irrigation, exterior construction, or electrical-adjacent work

Strong understanding of jobsite execution, wiring, transformers, connections, controllers, materials, and installation quality

Strong troubleshooting and problem-solving skills. Ability to coach and communicate technical information clearly and professionally

Comfortable working with franchise owners, technicians, vendors, and internal team members

Organized, proactive, and process-driven

Comfortable working outdoors and in active job-site environments

Valid driver’s license

Willingness to travel periodically for franchise support, field training, and troubleshooting visits

Preferred Experience:

5+ years of outdoor lighting, low-voltage, landscape lighting, permanent lighting, irrigation, or exterior construction experience

Experience training or coaching installers, technicians, or field teams

Permanent lighting / RGB lighting system experience

Low-voltage certification or electrical background

Comfortable working on ladders and supporting roofline installation work

Experience developing checklists, training materials, or field standards

Additional Details:

Full-time position

Primarily weekday work, with occasional non-standard hours for service calls, troubleshooting, and nighttime lighting adjustments

Some weekend work may be required during peak seasons

Periodic travel to support franchise owners and field training needs