Outdoor Power Equipment Sales & Maintenance Specialist Farm & Home Hardware – Ashland, Ohio
Position Summary The Outdoor Power Equipment Sales & Maintenance Specialist is responsible for assisting customers with outdoor power equipment purchases, providing product education, performing equipment setup, and supporting basic maintenance and service coordination. This role helps ensure customers receive the right equipment solutions while maintaining a clean, organized, and fully stocked department.
Essential Duties and Responsibilities
Sales & Customer Service
Assist customers in selecting outdoor power equipment including lawn mowers, chainsaws, trimmers, blowers, snow blowers, generators, and related accessories
Provide product demonstrations and explain features, operation, and maintenance requirements
Build strong customer relationships and promote repeat business
Recommend accessories, attachments, fuel products, and service plans
Maintain knowledge of product lines, promotions, and financing options
Equipment Setup & Maintenance Support
Assemble and prepare equipment for customer pickup or delivery
Perform basic setup including fluid checks, blade installation, battery installation, and startup testing
Educate customers on safe operation and routine maintenance procedures
Assist with service scheduling, repair intake, and warranty coordination
Perform basic preventative maintenance tasks when needed
Merchandising & Inventory Support
Maintain organized, clean, and retail-ready equipment displays
Ensure proper pricing, signage, and product presentation
Assist with stocking, inventory counts, and receiving equipment shipments
Support seasonal product transitions and department organization
Qualifications
Strong customer service and communication skills
Mechanical aptitude or willingness to learn equipment operation and maintenance
Ability to lift 50 pounds or more
Ability to work indoors and outdoors in varying weather conditions
Strong work ethic and team-oriented attitude
Preferred Qualifications
Experience in outdoor power equipment, landscaping, or small engine repair
Previous retail sales experience
Basic troubleshooting or mechanical repair knowledge
Work Environment
Combination of showroom, warehouse, and outdoor work
Flexible schedule including evenings, weekends, and seasonal peak periods
Seasonal position with opportunity to promote.