Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

POSITION: Outreach Specialist

STATUS: Full-time

CLASSIFICATION: Non-Exempt

REPORTS TO: Illinois Welcoming Center Program Manager

PAY RATE: $20.00

POSITION SUMMARY:

The Outreach Specialist increases awareness of SCC’s programs and strengthens partnerships with local organizations, service providers, and institutions. This role involves attending outreach events, meeting one-on-one with agencies, planning educational workshops, and collaborating with program supervisors to identify service gaps and connect with relevant community resources. The Outreach Specialist also plays a key role in content creation for social media and the development of outreach materials.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES:

Community Engagement & Partnership Development

· Represent SCC at community events, agency fairs, and outreach activities.

· Conduct one-on-one engagement with organizations to build and maintain referral relationships.

· Collaborate with program leads to identify gaps in services and establish connections with agencies offering complementary resources.

· Plan and coordinate workshops or presentations in partnership with external organizations.

Communications & Outreach Materials

· Create and share social media content that highlights SCC’s services, events, and partnerships.

· Design and update bilingual outreach materials for distribution at events and to partner agencies.

· Ensure consistent messaging across outreach platforms and printed materials.

· Maintain an organized inventory of outreach materials and digital content.

Internal Coordination & Reporting

· Communicate regularly with programs to stay informed on services and capacity.

· Track and report outreach activities and outcomes to support program planning and grant reporting.

· Provide feedback from partners and events to inform organizational outreach strategies.

● promotional materials.

● Engage in storytelling efforts to showcase success stories and demonstrate program effectiveness.

● Represent the organization at regional meetings to enhance visibility and reputation.

● Perform other duties as assigned or needed.

MINIMUM REQUIRED QUALIFICATIONS:

· Bachelor’s degree in Communications, Human Services, Public Relations, or a related field

· 1–2 years of experience in outreach, partnership building, or community relations.

· Fluent in both Spanish and English.

· Strong interpersonal, written, and verbal communication skills.

· Experience developing digital content and managing social media platforms.

· Ability to work with diverse populations and represent SCC in a professional, culturally sensitive manner.

· Availability to attend events during evenings and weekends as needed.

· Proficiency with Microsoft Office and basic graphic design or content tools (e.g., Canva, Publisher, or similar platforms).

· Valid driver’s license and reliable transportation.

WORK SCHEDULE:

· Monday–Friday, 9 AM–5 PM.

· Evenings and weekends as needed.

Benefits: 401K Health Insurance Dental Insurance Paid time off