Outside Sales & Client Care Manager

Assisting Hands - Monmouth County

Outside Sales & Client Care Manager

Sea Girt, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Paid time off

    Parental leave

    Home Care Marketer / Care Manager

    Location: Monmouth and Ocean County, NJ Type: Full-Time

    Who We Are We’re a fast-growing, forward-thinking home care agency serving families throughout the Jersey Shore. We believe home care can (and should) feel human, modern, responsive, and empowering. We’re not a “clipboard and coffee-stain” agency — we’re building something smarter, warmer, and more collaborative.

    If you’re excited about the future of home care, energized by helping families navigate complex decisions, and motivated to grow relationships in the community, this role was built for you.

    The Role This is a hybrid position combining community marketing and relationship development with care management and client support. You’ll be the face of our agency in the community and a trusted guide for families once they come on board.

    You’ll help us grow — thoughtfully and strategically — while ensuring the families we serve feel supported, informed, and genuinely cared for.

    What You’ll Do

    🌱 Community Growth & Marketing

    Build and nurture relationships with hospitals, rehab centers, assisted living communities, physicians, elder law attorneys, and financial planners

    Represent the agency at networking events, senior expos, and community programs

    Identify creative outreach strategies (lunch & learns, educational workshops, digital engagement ideas)

    Track referral sources and develop growth strategies

    Collaborate with leadership on branding, messaging, and positioning

    🤝 Care Management & Client Support

    Conduct initial client assessments (home visits when needed)

    Serve as a primary point of contact for new families during onboarding

    Help families understand care plans, schedules, and available resources

    Coordinate with caregivers and internal staff to ensure quality service delivery

    Problem-solve proactively when challenges arise

    Maintain accurate documentation and communication

    Who You Are

    A relationship-builder who genuinely enjoys connecting with people

    Comfortable walking into a room of professionals and confidently representing your organization

    Organized and detail-oriented — you can juggle multiple families and referral partners

    Solution-focused and calm under pressure

    Curious and open to innovation in care delivery

    Energized by growth and opportunity

    Qualifications

    Experience in home care, healthcare marketing, case management, or senior services

    Strong communication and presentation skills

    Valid driver’s license and reliable transportation

    Familiarity with the local healthcare and senior services landscape is a plus

    Bachelor’s degree preferred but not required

    Why This Role Is Different

    You’ll have a real voice in shaping how we grow

    We value fresh ideas — if you see a better way to do something, we want to hear it

    We’re building systems and processes that support scale and excellence

    Leadership is accessible, collaborative, and growth-minded

    The future of home care is evolving — and we intend to lead, not follow

    What Success Looks Like

    Strong referral relationships built on trust

    Families who feel supported and confident in their care decisions

    Thoughtful growth in new client starts

    A reputation in the community as a modern, responsive, high-integrity agency

    Compensation & Benefits

    Competitive base salary

    Performance-based incentive structure tied to growth and retention

    Mileage reimbursement

    Paid time off

    Professional development opportunities

    If you’re looking for a role where you can build relationships, make a meaningful impact on families, and help shape the future of home care in our community, we’d love to talk.

    Let’s build something exceptional together.

    Flexible work from home options available.