Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
As an Account Manager at AlphaGraphics, your primary role will be to increase the center’s outside sales and bring new business in through outside selling efforts. This responsibility should always focus on increasing the center’s sales, drawing in new customers and contacts, maintaining center accounts, expanding our penetration into existing accounts, and creating a positive experience for our clients.
Outside Sales Representative Responsibilities:
Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
Maintains a professional appearance
Ensure all clients have a positive customer experience
Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
Captures customer’s specifics using “Job Analysis” questions
Asks probing questions
Reviews customer’s proofs, manages the proofing process, and calls customers when jobs are ready for pick up
Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and complaints
Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Outside Sales Rep performs all business development functions related to Inside Sales, including the following:
Assists in networking and external sales and business exposure activities
Assists all aspects of the selling function
Follows up and manages New Leads and New Growth Opportunities
Follows up on targeted direct mail or local Shop mailings
Keep customers informed regarding their job’s progress through the production process
Shows proficiency in regular use of CRM tools
Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Outside Sales Representative Qualifications
Outside Sales experience is preferred but not required
Knowledge of printing and prepress requirements a plus
Possesses a solid knowledge of MIS systems and order entry processes
Handles all communications with customers in a professional and respectful manner
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills
Pay structure is 10% Commission with no base salary No cap on how much you can makeExcellent opportunity with a highly established and respected business in Las Vegas just south of the Las Vegas Strip
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.