Benefits:

401(k) matching

Company parties

Employee discounts

Health insurance

Paid time off

We are seeking a motivated and customer-focused Over-the-Counter Parts Sales Representative to join our team. This position involves assisting walk-in customers, responding to email inquiries, text messages, and other forms of communication from customers seeking appliance parts. You will help customers by looking up parts diagrams, checking our in-stock inventory, and placing special orders when needed.

No prior appliance experience is required — we will provide full training!

Key Responsibilities:

Assist walk-in customers with appliance parts inquiries and purchases

Respond to customer inquiries via email, text, and phone in a timely and professional manner

Look up parts diagrams to identify correct components for customers’ needs

Check stock availability and place special orders as needed

Maintain a clean, organized, and welcoming sales counter area

Provide friendly, helpful service to ensure a great customer experience

Collaborate with other team members to fulfill orders and keep accurate records

Qualifications:

Strong customer service and communication skills

Basic computer skills and ability to learn parts lookup systems

Attention to detail and organizational skills

Ability to handle multiple customer inquiries at once

Positive attitude and willingness to learn

Previous retail or customer service experience preferred, but not required

Benefits:

401(k) plan

Paid Time Off (PTO)

Health Insurance

On-the-job training

Supportive team environment

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.