Benefits:

Flexible schedule

Opportunity for advancement

Training & development

About Us

Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure, high-quality interpretation and translation in over 80 languages for federal, state, and local agencies.

We are expanding our linguist team under a new USCIS contract and are seeking Full-Time Over-the-Phone Interpreters (OPI) with proven experience in professional interpretation and cultural communication.

Responsibilities

Provide real-time interpretation over the phone for USCIS officers, applicants, and stakeholders.

Accurately and confidentially interpret across immigration, legal, and administrative contexts.

Adhere to USCIS protocols, ethics, and confidentiality standards.

Handle scheduled and on-demand calls with professionalism.

Support quality and compliance audits; participate in training.

Maintain readiness for urgent or high-volume interpretation requests.

Qualifications

Fluency in English and at least one target language (priority: Spanish, Arabic, Mandarin, Russian, Haitian Creole; rare languages encouraged).

2+ years of professional interpreting experience (government, legal, or immigration settings preferred).

Familiarity with interpreter ethics and standards (NCIHC, ATA, RID guidelines).

Strong telephone communication skills; ability to remain impartial and accurate.

Must be able to pass a Tier 3 or Tier 5 background investigation for USCIS clearance.

U.S. Citizenship or permanent residency (required for clearance).

What We Offer

Competitive full-time salary with health and benefits.

Flexible remote work with secure telephonic systems.

Ongoing training and professional development (trauma-informed interpreting, USCIS terminology).

Opportunity to support a mission-critical federal contract.

How to Apply

Submit the following:

Resume / CV highlighting OPI experience.

List of languages you interpret.

Availability (shift preferences, full-time commitment).

Apply at: careers@globallanguagesystem.com Subject line: OPI Interpreter Application – [Language]

This is a remote position.