Dental Receptionist Job Summary

The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients.

Dental Receptionist Duties and Responsibilities

Greet patients and visitors in a friendly and professional manner

Schedule appointments and confirm upcoming appointments

Manage patient records, update information, and file paperwork

Collect payments for services rendered and file insurance claims

Answer calls and respond to patient inquiries and provide information as needed

Dental Receptionist Requirements and Qualifications

High school diploma or equivalent

Previous experience in a dental office setting preferred

Excellent customer service and communication skills

Able to multitask and prioritize tasks in a fast-paced environment

Prefer Bilingual Spanish

Dentrix Proficiency

Back floor /X-ray knowledge