The Overnight Hotel Manager (or Night Manager) acts as the primary Manager on Duty, overseeing all overnight operations (typically 11 p.m. to 7 a.m.). Key duties include performing night audits, reconciling financial transactions, ensuring guest safety, managing front desk staff, resolving guest issues, and overseeing overnight cleaning or security. Responsibilities: • Night Audit & Finance: Reconcile daily financial activity, process payments, and run reports. • Manager on Duty: Act as the highest-ranking employee during the overnight shift, handling emergencies, guest complaints, and high-level service recovery. • Guest Services & Security: Supervise front desk operations, check-ins/check-outs, and conduct security walkthroughs. • Operational Support: Coordinate with housekeeping and maintenance for overnight cleaning, room readiness, and work orders. • Staff Leadership: Train, mentor, and supervise night staff. Qualifications: • Experience: 1-2 years in front office operations or night audit supervisory roles. • Skills: Strong communication, problem-solving, and conflict-resolution abilities. • Technical: Proficiency in Property Management Systems (PMS) Hilton • Availability: Willingness to work weekends, holidays, and 3rd shift hours.

• Night Audit & Finance: Reconcile daily financial activity, process payments, and run reports. • Manager on Duty: Act as the highest-ranking employee during the overnight shift, handling emergencies, guest complaints, and high-level service recovery.  • Guest Services & Security: Supervise front desk operations, check-ins/check-outs, and conduct security walkthroughs.  • Operational Support: Coordinate with housekeeping and maintenance for overnight cleaning, room readiness, and work orders. • Staff Leadership: Train, mentor, and supervise night staff.