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Insurance Agency Receptionist

Owens Insurance Agency & Financial Services, Inc.

Insurance Agency Receptionist

Wilmington, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    About Owens Insurance Agency

    Owens Insurance Agency is an independent agency that has been in business for over 25 years. We strive to get to know our customers and their needs and serve them in a professional manner. We strive to maintain solid customer relationships by being our client's trusted insurance advisor. Benefits

    Paid time off and holidays

    Simple IRA with employer match

    Health Insurance

    Opportunity for bonus pay

    Job Description We are seeking an energetic and motivated individual with insurance experience to service our existing personal lines clients. This individual will be responsible for reviewing existing customer accounts, assisting with policy changes and endorsements, and assist with billing questions, taking payments, underwriting memos, etc.

    Responsibilities

    Establish and develop strong client relationships to maintain agency retention and client loyalty

    Answer customer calls and correspondence regarding existing insurance policies

    Receive and process payments as well as needed policy changes

    Data entry of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system

    Qualifications

    Hold a North Carolina Property and Casualty Insurance license

    Personal lines insurance experience

    Demonstrate knowledge of insurance products, rating and underwriting procedures, and coverages

    Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills

    Technology and Computer proficiency including agency management systems.

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.