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Dealership Service Advisor

Oxnard Mazda

Dealership Service Advisor

oxnard, CA
Full Time
Paid
  • Responsibilities

    If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now! Responsibilities: • Follow up after completed service appointments to ensure customers are satisfied with vehicle repairs • Organize all automotive documents, repair orders, invoices, and maintenance records • Schedule appointments for service technicians • Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up • Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians Qualifications: • Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs • Previous experience working as a service technician or in a service department a plus • Possess a valid, state-issued driver’s license and acceptable driving record • A high school diploma or GED is required • Excellent organizational, interpersonal, and communication skills are necessary Compensation: 60000 - 100000 yearly