Who we are:
We’re a Boston-based digital health start-up, and we have a compelling and credible vision to improve the lives of millions of people around the world. We are working to scale a new version of an already-successful, award-winning consumer wellness product: the Sleepbud®. With the addition of streaming and sensing, we are creating a truly game-changing experience for customers and eventually, patients. Having raised $10M in venture capital last year, and more than $1M on crowd-funding platform Kickstarter in just several weeks, our product vision and company mission are resonating strongly with savvy investors and sleep-deprived customers across the globe!
What we believe (from our Employee Handbook):
People: hire passionate, curious, innovative, mission-driven and multi-tool employees; hold our leaders accountable for high standards, results and developing employees; believe that a well-rested employee is a happier, healthier and more productive employee
Culture: demonstrate impeccable integrity and respect; assume positive intent in all our interactions; bias to action in pursuit of speed and progress; obsess over customers, both current and future
Rewards: offer a competitive package of fringe benefits; give all employees a meaningful upside in our success; contribute to improving global health
What’s in it for you:
We have a plan and a development team, but not a support team. That’s where you come in. If you are looking for a change, feeling unappreciated, tired of being a cog-in-a-wheel, yearn to work on a product that truly improves people’s health and wellbeing, and want to do the most-impactful work of your career, then we want to talk with you. As an early employee on a small team, you’ll have significant responsibility and ownership of how we face a rapidly growing customer base, define the policies and latitudes to make our customers raving fans, and build and manage the team to make it so. And as part of a promising, high-growth start-up, you’ll share in any potential future financial upside through our employee stock options.
Benefits:
We’re small but mighty and offer competitive benefits: base salary plus stock options, unlimited vacation, full medical/dental/vision coverage (company pays premiums in full for employees and qualified dependents), FSA, wellness reimbursement, flexible (and balanced) hours, a remote or hybrid work policy (with working hours in ET), employee discounts, and more to come. Not only do we offer competitive and compelling benefits, we also strive to offer a healthy and supportive environment for employees to learn, grow, have fun and make a difference.
Equal Opportunity employer:
We are proud to be an Equal Opportunity workplace and an Affirmative Action employer. We are committed to equal employment opportunity regardless of age, race, color, religion, sex, ancestry, national origin, citizenship, sexual orientation, marital status, disability, gender identity, Veteran status, or other applicable legally protected characteristics.
COVID-19 update:
The safety and well-being of our candidates, our people and their families is a top priority. Subject to applicable law, we require all employees to be fully vaccinated as a condition of employment. We will consider requests for accommodation to this vaccination requirement during the recruiting process.
Compensation:
$165,000 - $185,000 base salary per year plus equity.
What we’re looking for:
We need our customers to Sleep Soundly. This mean customer service is a key tenet of our company. We are looking for someone who wants to build a world-class customer service function from the ground up. You will own the team and budget, and you will work in leadership along engineering, product, sales, and marketing. At the start, it’s all hands on deck, so you also will be expected to act as a customer service agent (along with the founders and whole team!).
Responsibilities:
Qualifications: