Job Description

PACS - Technical Support Representative L1
6 months contract to perm
Remote Position
Shift timing is 9AM – 6PM EST

Qualifications

Qualifications

• Trade School Certification, 2 Year Degree, or Industry Experience Equivalent.
• Superior communication and interpersonal skills, excellent phone manner.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Excellent organizational and multi-tasking skills.
• Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), Networking, SQL Server and Oracle.

Preferred Skills

• Knowledge of PACS- Synapse workflows and their implementations.
• Knowledge in PACS -Synapse application front end.
• Experience with clinical data transfer protocols and interfaces (HL7 and DICOM).
• Knowledge of medical informatics architecture (VMware and Storage Solutions).
• Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco, Security +, etc.).

Additional Information

All your information will be kept confidential according to EEO guidelines.