Job Description
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Raging Bull Harley-Davidson Location!!
Responsibilities:
- Schedule service appointments and obtain customer and vehicle data prior to arrival
- Greet customers in a timely and friendly manner
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales, specials, or new merchandise to customers.
- Provide a complete and accurate written cost estimate for labor and parts
- Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
- Receive proper authorization before any repairs are performed
Requirements:
Two years experience in dealership position
General knowledge of vehicle mechanical operations
Great customer service skills
Strong work ethic and thrive in a fast-paced environment
Active-listening and strong communication skills
Ability to follow directions and willingness to learn
Respect for teammates and a positive outlook
Perks & Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off, Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles, Parts & Service
- Free & Discounted Gym Memberships
- Travel Discounts on Hotels, Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company