Benefits:

401(k)

Health insurance

Since 1998, USA Express has taken pride in providing Attorney Support Services, assisting law firms with day to day tasks ranging from locating missing persons to serving legal documents. Our skilled legal process servers and licensed private investigators are ready to travel anywhere in the country. Our Investigations Department is seeking a highly organized and detail-oriented support professional to assist with Receiving and Processing Assignments and ensuring smooth operational workflow across our team on a part-time basis.

RESPONSIBILITIES AND DUTIES

Receive and Process Assignments from various departments within the organization as well as from external sources

Continually monitor and triage email, web orders, walk- ins

Log new assignments

Handle client interactions and email correspondence

Ensure timely communication with team regarding case progress and developments.

Daily reporting and tracking: log all assignments processed, completed or pending

Calendar Management: Update calendar with deadlines and key follow-up dates.

Coordinate Assignments with Court Runners as needed

Relate any special instructions from clients prior to dispatch

Data Retrieval and Verification

ensure accuracy of all information

Maintain confidentiality and exercise discretion at all times in sensitive matters.

Other administrative needs as assigned.

QUALIFICATIONS

Strong active listening and professional communication skills.

Exceptional organizational skills

Proficient in Microsoft Office

Ability to maintain strict confidentiality in sensitive legal matters.

Demonstrated attention to detail in written documentation and reporting.

Professional demeanor with ability to remain calm under pressure.

Prior experience in legal or administrative support preferred but not required.

Capable of working independently while supporting a collaborative team.

While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Part time (5 hours a day; flexible hours) Monday - Friday Immediate opening.