Atlas Van Lines: go new places - Moving Company TV Commercial from Atlas Van Lines, Inc. on Vimeo.

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.

Every day we help you _go new places_®, with expertise in moving and logistics, bringing the world within reach.

JOB OVERVIEW: Atlas Van Lines is seeking an organized, detail-oriented, and driven Service Desk Coordinator I to join our IT team! The candidate will be responsible for acting as the first point of contact for all computer users.

The essential duties and responsibilities are as follows:

• Interacts with customers to resolve service requests
• Supports agents, subsidiaries, PVOs, etc. concerning problems and services
• Adheres to procedures and policies to ensure service requests are answered quickly and accurately
• Security administration for end user application accounts
• Maintains AtlasNet websites

EMPLOYMENT TYPE & HOURS: This full-time position will consist of 40 hours per week. Hours may fall between 7:00 am to 7:00 pm (rotating schedule), Monday-Friday with after hours on call.

BENEFITS: Medical/vision/dental/life insurance; 401K retirement plan; vacation and holiday pay; wellness program; on-site medical clinic; on-site fitness center; training opportunities.

Atlas is an EO employer - Veterans/Disabled and other protected categories.

Required Skills

• Experience with spreadsheet and word processing software such as Microsoft Office
• Experience with internet software such as Internet Explorer, Google Chrome, and Firefox
• Exceptional customer service skills
• Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations

Required Experience

• Experience with spreadsheet and word processing software such as Microsoft Office
• Experience with internet software such as Internet Explorer, Google Chrome, and Firefox
• Exceptional customer service skills
• Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations