HealthFitness has a great opportunity for an on-call (hours based on demand) FRONT DESK ATTENDANT at our client site located in Golden, Colorado. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.

DUTIES & RESPONSIBILITIES:

• Greeting, checking-in and assisting customers, provide program information services and membership information.
• Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
• Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
• Participates in membership drives to acquire new participants and enroll new participants.
• Collects membership fees and performs related recordkeeping.
• Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures
• Participate in internal programs and special events.
• Opening and/or closing duties.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND CERTIFICATIONS:

REQUIRED: 

• High School Diploma or GED.
• Current CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute.

PREFERRED:

• Previous customer service experience.
• Experience working in a fitness center.
• Experience using online member platform.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces 2020 Award winner.

Required Skills Required Experience