We are looking for a Friendly and professional Virtual Receptionist to join our team! 

THIS MAY BE THE PERFECT JOB FOR YOU IF...

• You love talking to people over the phone
• Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical position

We offer opportunities to work on specific projects or provide general virtual receptionist services to various companies. This role is a unique opportunity to help us deliver our Mission: Creating Exceptional Experiences! 100% REMOTE, WORKING FROM THE CONVENIENCE OF YOUR HOME. 

TO APPLY, YOU MUST LIVE IN GEORGIA. 

YOUR MISSION: (If you choose to accept)

• Excellent people skills (friendly and patient) and a desire to work in a fast-paced, high call volume environment from home
• Answer incoming phone calls for thousands of businesses that are located all over the Country
• You must be somewhat tech-savvy - if you struggle to use a computer, you will not be a good fit for this position
• Communicate professionally and showcase your friendly personality  
• Navigate cloud-based technology to handle caller interactions using multiple screens
• Have a can-do attitude while multitasking
• Be a team player, reliable, and present 
• Type detailed messages free of spelling and grammatical errors
• You must have a quiet, distraction-free room at home where you can work without being disrupted by kids, pets, etc
• You must have high-speed internet, a wired headset with a microphone (some positions require you to have your computer, see requirements below)
• You must reside in Georgia

MINIMUM COMPUTER REQUIREMENTS:

• PC Requirements: Windows 10, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed, and a solid-state drive (SSD) with 5GB of free space 
• Mac Requirements: Catalina OS, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed, and a solid-state drive (SSD) with 5GB of free space 
• A second computer monitor is strongly encouraged to make your job easier but is not a requirement. 
• DSL or Cable internet that's at least 10Mbps or faster
• A wired connection to your wifi router or cable modem 
• A high-quality wired headset

WE'VE GOT THE PERKS:

• Work from Home
• Paid Training
• INCENTIVES FOR BILINGUAL SPANISH SPEAKERS
• Full-time and Part-time options available
• FULL-TIME POSITIONS ARE ELIGIBLE FOR MEDICAL, DENTAL, VISION, LIFE INSURANCE, SUPPLEMENTAL BENEFITS, AND 401K
• Pay starts at $12 per hour and increases with promotions and incentive programs
• Flexible scheduling
• Growth opportunities
• We set you up for success from day one, and even after training, you will be assigned a mentor for the first 30 days receiving feedback and encouragement to make sure you are confident in your role and able to excel.

YOUR AWESOME SKILLS:

• Ability to multitask
• Self-motivated and highly driven
• Ability to work independently
• Strong written and verbal communication skills
• Tech-savvy enough to troubleshoot minor computer issues
• Previous work experience at a call center is a plus

SCHEDULE:

• Minimum of 25 hours a week
• Some weekend availability is required
• Preference will be given to candidates available to work an evening shift
• Training is conducted remotely via Zoom for 2-weeks during a set time. The Recruiter will provide more information during the interview process.

A BIT ABOUT PATLIVE: 

Since 1990, PATLive has been providing award-winning Virtual Receptionist services to businesses throughout North America. With a team of over 150 call Virtual Receptionists. We answer over 2M calls annually for our clients, acting on behalf of their businesses 24/7/365 to screen and transfer calls, take messages, collect leads, schedule appointments, process orders, provide tier-1 technical support, and more. To learn more, visit https://www.patlive.com/.

MISSION ACCEPTED:

Apply today to be a part of an extraordinary customer service-focused team! PATLive is committed to building a team of different backgrounds, skills, and ideas. We value putting our heads together and delivering the best possible service. All qualified applicants will receive consideration for employment regardless of race, religion, color, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. PATLIVE IS PROUD TO BE AN EQUAL OPPORTUNITY WORKPLACE.