Benefits:

Competitive salary

Opportunity for advancement

Paid time off

About Us: Payload is built on a vision towards opportunity, ideation, innovation, and a commitment to operational excellence. With core capabilities in manufacturing, contract packaging and omni-channel sales and distribution we have a unique solution platform from brick-and-mortar Retail (Walmart), high impact Etail (Amazon) to direct-to-consumer (D2C) and global 3PL+4PL integrated fulfilment. We are not only leading edge in D2C to CPG omni-channel sales and distribution, but our fast growth landed us on the INC5000 (Inc Magazine’s Fastest Growing Private Companies in America) in 2023.

Position Overview: We are seeking an experienced Office Manager to oversee daily administrative operations in our office. The ideal candidate will have a strong attention to detail, proficiency with online vendor (ex. Retail Link, Partners Online) and seller platforms (ex Amazon Seller, Walmart Seller) as well as an analytical mind and solid understanding of bookkeeping practices. This role requires an extremely highly organized, detail-oriented individual who can effectively champion purchase orders through the process, while ensuring efficiency and compliance with customer requirements.

Key Responsibilities:

Manage and oversee the daily operations of the office.

Utilize vendor and seller platforms to manage and analyze sales data, inventory levels, and supply chain logistics.

Coordinate with online partners, ensuring effective communication and maintaining strong working relationships.

Handle basic bookkeeping tasks, including managing accounts receivable and payable, disputes, preparing financial reports, and maintaining accurate financial records.

Manage orders from multiple sources and prepare/print order documentation.

Organize and schedule meetings, appointments, and office events.

Help ensure the smooth running of all office systems, including IT and office equipment.

Manage office supplies inventory and place orders as necessary.

Assist in the development and implementation of company and office policies and procedures.

Provide general support to visitors and handle customer inquiries and feedback.

Aid in the proper onboarding of new employees and maintenance of employee records.

Qualifications:

Proven experience as an Office Manager or Administrative Assistant.

Solid understanding of basic bookkeeping and accounting principles.

Proficiency in MS Office and office management software.

Exceptional organizational skills.

High computer aptitude.

Outstanding communication and interpersonal abilities.

Attention to detail and problem-solving skills.

Minimum high school diploma.

Preferred Qualifications

Strong knowledge and experience with vendor (Retail Link, Partners online etc.) and seller platforms (Amazon Seller Central, Walmart Seller Central etc).

Experience with EDI platforms.