Benefits:

Supplemental Insurance

Company parties

Competitive salary

Opportunity for advancement

Savings bank

Training & development

Wellness resources

We are seeking a Home Care Scheduler to join our team. In this role, you will be responsible for maintaining the schedule for all clients and caregivers. This includes ensuring that all shifts are covered at least 2 weeks in advance. In addition, the scheduler is responsible for tracking, changing and refilling all vacation requests, call-offs, requests for changes by the client, etc. and ensuring scheduling software has been updated. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

RESPONSIBILITIES/CONSIDERATIONS

Coordinate internal and external staffing needs

Assign clients to the appropriate caregivers

Use agency’s scheduling software

Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

Communicate with caregivers regarding any updates or changes to their schedule

Communicate with managers and clients to inform them of any schedule or staffing changes

Assist in the hiring, training, and management of new staff

Must also be willing and able to work from home on weekends and outside of regular business hours

Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization

Strong analytical and problem solving skills, with the ability to think creatively on the spot and in high-stress situations

Ability to maintain a calm and respectful demeanor with clients, employees, and colleagues

Ability to perform a variety of functions, multitask, and pick up needed projects or new skill sets as directed

Demonstrate initiative, discretion, enthusiasm, and desire to retain excellent caregivers

QUALIFICATIONS

High school diploma or GED

Previous experience as a Home Care Scheduler or in a similar position is preferred

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.