Job Description

SUMMARY

Provides administrative support, guidance, and coordination of programs, policies, procedures, and practices within the Employee Services Department. Partners with the Executive Directors, Senior HR Manager, and Recruiter to fulfill HR objectives for a highly engaging workforce. Assists with multiple projects to include company events, fundraising, training, onboarding and reward and recognition.

DUTIES AND RESPONSIBILITIES

1. Establishes, organizes, and maintains personnel records, ensuring accuracy and confidentiality.
2. Participates in the audit process for Med B and the HQAA accreditation to pull files when surveyors are onsite at each pharmacy location.
3. Provides support and guidance to employees in various HR-related topics such as leaves, benefit information, and policy and procedures.
4. Facilitates onboarding, new hire paperwork, and orientation for new hires in Recruiter’s absence or on an as needed basis.
5. Oversee the new hire check-ins and performance reviews for all pharmacy locations.
6. Provides guidance to team members with education and emergency assistance requests through the Trilogy Foundation.
7. Partners with the Marketing Department to provide appropriate content for newsletters, spotlight articles, and testimonials.
8. Oversees all ER3 functions, holiday parties, employee appreciation events, and community projects. Responsible for planning and organizing the ER3/Community committee meetings.
9. Manages completion of all required trainings in Trilogy University upon hire and on an annual basis.
10. Responsible for updating and maintaining content and information on the company’s intranet (PCA Connect).
11. Collaborates with pharmacy leaders to ensure all labor law posters are in compliance at all locations.
12. Serves as a Wellness Ambassador and evaluates and implements wellness programs (including hosting a wellness fair annually).
13. Assists with the Great Places to Work survey process and encourage PCA’s positive culture.
14. Manages perfect attendance bonus process and the STARS Recognition program.
15. Participates in weekly Employee Services team calls.
16. Manages the employee engagement functions including Trilogy Foundation events and encourages participation (including Independence from Hunger, Hope for the Holidays, Adopt a Resident, etc.) Oversees and tracks all donations and fundraising activities.
17. Advises and facilitates appropriate recommendations to enhance the effectiveness of human resources policies and procedures.
18. Provides daily HR support to all pharmacy locations in the areas of policies/procedures, onboarding, training, reward and recognition (including ER3 celebrations, and pharmacy events), GPTW surveys, TMOY, Trilogy Foundation programs and campaigns.
19. Responsible for managing internships, apprenticeship program, Tier Tech Program, and partners with schools to build ongoing relationships.
20. Partners with leadership on other HR related issues/items.
21. Assists with special projects as needed.
22. Minimal travel including overnight stay as necessary.
23. Meets Expectations of Excellence for position.
24. Supports location, departmental goals, and the overall objectives of the Company.
25. Complies with all laws, regulations and standards of ethical conduct.
26. Responsible for uncompromising levels of cleanliness and safety.
27. Leads by Example (LBE), upholds and promotes the culture, mission and values of the Company.
28. Performs all job duties with a friendly positive and team-oriented approach.
29. Maintains professional/technical competencies and proficiencies for job responsibilities.
30. Complies with all Company policies, procedures, rules and standards.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: • Theories and practices of Human Resources, Benefits, Payroll, HRIS and electronic systems administration. • State unemployment regulations and documentation/record keeping requirements to maintain corporate compliance. • Federal and state regulations, facility policies, procedures and programs as pertaining to pharmacy, long term care industry. • Compliance with external regulatory agencies and organizations for all areas of responsibility.

Skills in: • Preparing, processing and maintaining transaction documentation, files and records. • Gathering and compiling information and analyzing and adjusting discrepancies. • Project management from conception to evaluation, with the ability to manage multiple tasks simultaneously and adhere to deadlines. • Ongoing development of a servant leadership culture that strives to achieve the highest ethical standards. • Organization with strong attention to detail.

Ability to: • Coordinate and manage event planning, meetings and appointments. • Communicate effectively, both orally and in writing and identify and recommend solutions to problems. • Operate standard office equipment and use required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases. Manage multiple tasks and deadlines accurately and efficiently. • Identify and recommend solutions to problems. • Manage multiple tasks and deadlines accurately and efficiently. • Maintain confidentiality and professional discretion. • Organize, prioritize and track multiple tasks with strong attention to efficiency and detail. • Work independently, as well as collaboratively, within a team environment. • Provide a high level of customer service in a calm and professional manner.

QUALIFICATIONS: • Four (4) year degree in Human Resources, Business Administration, Communication or equivalent from an accredited college or university, or a combination of experience and training.

LICENSES/CERTIFICATIONS: • PHR or SHRM preferred.

EXPERIENCE: • Three (3) to five (5) years’ human resources experience. Healthcare, pharmacy, senior living or long-term care experience preferred. • HRIS and ADP Payroll systems preferred. • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

PCA Pharmacy cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. PCA Pharmacy 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障 或性別而歧視任何人。

Company Description

Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments. PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization. We offer a competitive compensation and benefits package including: Competitive Salaries - Weekly Pay! Paid vacation Generous Benefits Educational Assistance Programs Quarterly employee recognition ceremonies And much more!