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Retail Store Manager

PCC Wireless

Retail Store Manager

Carver, MA +28 locations
Full Time
Paid
  • Responsibilities

    We are seeking a Retail Store Manager (RSM) to join the PCC Wireless team! The RSM is responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention, and team leadership. The RSM is the primary point of contact for employees of the retail store. Multi-tasking and detail oriented skills will be required for this fast paced, high energy position!

    YOUR RESPONSIBILITIES

    • When it comes to the customer experience at your store, it all begins with you, as you ensure that each person gets an unforgettable experience and a total solution to their wireless needs

    • You’ll help your associates to build strong relationships with their customers, make expert recommendations, and help on-board customers like a pro

    • We’ll look to you to train and develop your team, making staff adjustments as needed

    • You’ll also ensure that your store meets or exceeds sales goals, and grow your business YOY by 10% that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives, as well as reduce turnover within your location.

    • Keep abreast of the rapidly evolving T-Mobile technology. Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them

    • Finally, you’ll make sure to Maintain a neat clean organized store environment at all times. Responsible for the overall productivity results in the store. Drive operational effectiveness to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.

    QUALIFICATIONS:

    • You’ve got prior sales and sales management experience with a customer focused retailer

    • This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement

    • You’ve also got experience in operational, financial and performance management, having previously managed site profit and loss

    • You’ve also got a unique ability to lead and coach people to deliver great results

    • You’ve got solid computer proficiency

    • A high school degree or GED is essential, while a Bachelor’s degree is preferred

    BENEFITS

    We offer:

    Competitive base-pay plus outstanding commission potential

    Paid Training

    Health Benefits (Medical, Dental, and Vision)

    Personalized Growth

    Mobile Service Discount

    Paid Time Off

  • Locations
    Canton, CT • Canterbury, CT • Middletown, DE • Newark, DE • Carver, MA • Cotuit, MA • Yarmouth Port, MA • Olney, MD • Damascus, MD • Gaithersburg, MD • Lutherville Timonium, MD • Easton, MD • Elkton, MD • Timonium, MD • Butler, NJ • Keyport, NJ • Trenton, NJ • Tarrytown, NY • Ridgewood, NY • Freeport, NY • Levittown, NY • Patchogue, NY • Langhorne, PA • Parkesburg, PA • Elverson, PA • Morgantown, PA • Warwick, RI • Bristow, VA • Gainesville, VA