BASIC FUNCTIONS: Assist Project Managers with estimates and job site sketches as requested. Respond, communicate with Team as necessary to assist with estimating timelines. Consistently deliver exceptional service to internal and external customers.

RESPONSIBILITIES/TASKS:

Assist with updating 3rd party programs online to ensure compliance with program service standards

Prepare scope of damages and estimate within a very timely manner.

Prepare scope of work thru estimating software (Xactimate, Xactanalysis, etc…)

Understand insurance trends in claims and adjusting losses

Be knowledgeable in the insurance industry. Keep up on technologies, equipment, processes, etc.

Be knowledgeable on building products, new products, building technologies, etc.

Communicate with Management and all internal/external Customers.

Other related activities as requested by estimating staff

Understanding of how insurance claim process operates

Knowledge of practices & procedures in water, fire, and mold trades

Efficient in Xactimate, Outlook, , Excel

Building construction knowledge and experience

Ability to exercise judgment on behalf of PDR

Excellent Customer Service skills

Customer service of 9 or better

Review of maintenance of electronic job folders

Review of internal survey by other departments/employees as to how internal service requirements are met

Able to work long hours when necessary.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results