Job Description

Client:  Dominion Voting

Location:  Albuquerque, NM

Duration:  10/26 - 11/27

Rate:  $25.00

Position Summary

Working effectively independently and as part of a team, the Product Specialist will be responsible delivering a wide variety of technical and customer support services related to the implementation, operation, repair, maintenance and upgrades of Dominion Voting Systems products. This role works closely with customers, co-workers, and election officials to ensure all pre- and post-election day activities are successfully executed.

Job Responsibilities

·         Provide on-site customer support on-site, or via telephone and/or email as scheduled and/or as needed. Responsibilities include, but are not limited to:

○     Leading pre- and post-election systems testing (Logic and Accuracy Testing).

○    Hardware repair and maintenance of all voting system components.

○    Coordination of RMAs as necessary.

○    Additional election activities as needed and assigned.

·         Assists with new system implementations and product upgrades.

·         Documenting and reporting all hardware anomalies and system issues; as well as developing practical field solutions to common problems.

·         Maintain all records related to voting system components; ensure compliance with product warranty requirements and forecast part requirements.

·         Adheres to all local, state/provincial, and federal rules and regulations that pertain to the operation of election systems.

·         Contribute to various jurisdictional certification efforts of products, as needed

·         Develop expertise in the use, maintenance, repair and application across all DVS product lines.

·         Other assigned tasks/responsibilities as needed.

·         Ability to be self-directed and work well independently.

·         Ability to establish and maintain business relationships with customers.

·         Ability to analyze problems and identify potential solutions and preventive measures.

·         Ability to deal with a variety of situations where limited direction and/or standardization exists.

·         Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

·         Ability to work unconventional hours (more than eight hours a day, at night and on weekends).

Physical Demands

Prolonged activity including sitting at a desk at the computer/phone for long periods of time or walking and standing for long periods of time will be required. Lifting of equipment (55 pounds or less) is required and may be repetitive. This position may travel up to 60% of the time (or more depending on assignment requirements).

Working Environment

This position is in a variety of environments from a typical office environment with ambient room temperatures, lighting and traditional office equipment to a warehouse environment with no environment controls.

Company Description

One of the oldest and largest staffing companies in the United States, PDS Tech connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. PDS Tech has staffing partnerships with leading organizations based in the United States and globally. We hire job seekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial. We offer our contractors an ala carte benefits package that far exceeds our competitors, including health, dental, vision, life, disability, 401k, and employee prepaid legal services. We have an active referral bonus program to reward the collaborative efforts of our contractor community. Depending on your location or job category, holidays and longevity bonuses may also be offered. In addition, we have a recognition program to honor workplace accomplishments and celebrate contractor achievements. PDS Tech has recently joined the AKKA Group. AKKA is an international leader listed on the Euronext stock exchange and provides engineering consulting and R&D services for clients in the fields of automotive, aerospace and rail, and including life sciences, telecommunications, energy and defense. For more information about AKKA Technologies, visit https://www.akka-technologies.com/ PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. For more information visit us at www.pdstech.com