The Office Manager will organize and coordinate a variety of processes and procedures that relate to various parts of the company, both administrative in nature and operational in nature. We are looking for an energetic professional who has demonstrated experience wearing multiple hats and managing multiple, large scale projects at the same time. The Office Manager must be well organized and flexible. Previous experience overseeing personnel (both part time personnel and full time personnel) is required. The Office Manager must be technically proficient in both Windows and MacOS environments. References must be supplied to corroborate both technical acumen (computer proficiency) as well as prior supervisory experience. The Office Manager will be working a split schedule with evening hours. On-call flexibility is also required. The candidate should have experience writing standard operating procedures, training staff to follow those procedures and providing feedback when those procedures are not followed. The candidate must be able to communicate well both to subordinates and supervisors.

Required Education / Preferred Education:Bachelor’s degree / Bachelor’s degree in a technical field and advanced degree in Management

Required Experience / Preferred Experience:5 years as an Office Manager in a Supervisory role / 10 years as an Office Manager in a Technical and Supervisory role

Required Skills:Supervisory Responsibilities including Performance Reviews, coaching, mentoring, etc.Understanding of various desktop/laptop hardware and peripheralsUnderstanding of Microsoft operating systems and Microsoft client softwareUnderstanding of basic 3rd party softwareCandidate must be able to track details at a granular levelCandidate must have the ability to multitaskCandidate must be able to work as part of a teamCandidate must be able to work in a flexible and growing environmentCandidate must be able to express themselves in both written and verbal communicationCandidate must be able to communicate to customers with various levels of technical knowledge

Preferred Skills:Previous experience training staff in a technical (computer) environmentAbility to troubleshoot both hardware and software issues in various ways Understanding of basic networking concepts (including wireless technologies)

Location: Syracuse, NY

Salary Range:Based on experience