_Contract Duration: 12 Months Pay rate: $ 26 per hr on w2 WORK TIMING – 11:00 PM TO 7:30 AM (WILLING TO WORK VARIOUS SHIFTS, ABLE TO WORK FIVE DAYS PER WEEK WITH POSSIBILITY OF WEEKENDS AS NEEDED DUE TO VACATION COVERAGE OR PLANNED WEEKEND UPGRADES. )  - Monday - Friday _

_Location: Carlisle PA 17015 _

NOTE - TRAVEL IS REQUIRED USING ONE’S PERSONAL VEHICLE (REIMBURSED WILL PROVIDED UNDER THE COMPANY’S EXPENSE ACCOUNT POLICY) TO PROVIDE TECHNOLOGY SUPPORT FOR CUSTOMERS AND TO SUPPORT CLIENT CORE TECHNOLOGY SOLUTIONS.

_FLEXIBLE SCHEDULE FOR SUPPORT. TRAINING DURING DAYTIME HOURS PRIOR TO MOVING TO HIRED SHIFT. POTENTIAL FOR WEEKEND WORK. _

A+ CERTIFICATION IS REQUIRED

Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.  Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

Required Skills Required Experience