PFS COMPANY STATEMENT:

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients.

COMPANY VISION:

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner

Project Manager

The Project Manager’s objective is to plan and coordinate the successful completion of projects on time, on scope, and on budget.   

The Project Manager will work closely with the internal/external client as well as with functional business groups to ensure the correct deliverables are clearly understood and agreed to by all stakeholders.  This position is based at our corporate office in Allen, TX.

RESPONSIBILITIES

• Kick off and launch projects with clients while serving as the central communication piece between the client and PFS
• Develop and manage project work plans, definition and requirement documents, and other project documents and artifacts
• Monitor the deliverables and status of all resources that are engaged (and who are billing hours) in the project
• Assure quality of delivery for the project
• Resolve and/or escalate problems relating to the timely delivery and/or the financial viability of the project
• Manage changes to project scope. Communicate how changes will impact timeline or budget.  Create and bill executed PCR’s (Project Change Request) for changes in question
• Report project status to all project stakeholders on a frequent, predetermined cadence
• Manage and communicate the project budget (revenue and expense) to plan
• Ensure a smooth transition into steady-state with Business Management
• Document and share with supervisor/department all relevant “Lessons Learned” immediately following the completion of a project
• Manage all other duties as assigned

 QUALIFICATIONS

• Bachelor’s degree, Business or IT is preferred
• 4+ years of project management experience is preferred
• Familiarity with ERP Systems design and use
• Systems interface/integration experience
• Knowledge of Order Management Systems / Payment Processing
• Proven client management skills
• Experience in transportation / logistics industry / 3PL /or E-Commerce is preferred
• PMP certification is a plus
• Strong Microsoft application skills: Excel, PowerPoint, Word, Project, Outlook, SharePoint, Visio
• Experience with Financial Force application is a plus
• Overnight travel will occasionally be required (~10%)

PERSONAL CHARACTERISTICS

• Able to represent PFS’s best interests in a client-facing role, while maintaining a client friendly disposition
• Ability to manage assigned responsibilities and meet established, non-negotiable deadlines
• Able to deliver unpleasant news to a client (e.g. a requested change will alter timeline or cost the client more)
• Solid math and analytical aptitude
• High attention to detail
• Strong work ethic
• Blend of business and technical savvy
• Strong interpersonal and communication skills
• Ability to work independently to research and resolve issues
• Capability to thrive in a deadline driven, frequently stressful environment
• Willingness to accept challenges

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.  

Required Skills Required Experience