PFS COMPANY STATEMENT:

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients. 

COMPANY VISION:

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner

 HUMAN RESOURCES, MANAGER (HR BUSINESS PARTNER)

The HRBP supports the agency and tech solutions for a specific business segment or facility. Additionally, the purpose of this role is to perform in a Shared Services capacity supporting our HR practices, company culture, and operating procedures. Manage and deliver expected results: reducing high-risk hires and terms, improving retention and reducing involuntary terms of high performing talent and managing our talent pool to deliver on our company’s vision.

 RESPONSIBILITIES: 

BUSINESS PARTNER

• Collaborate with fellow Center of Excellence teams and HR Business
• Coach employees and managers on organizational practices, processes, and values
• Serve as a consultant to manage human resources related issues
• Manage and resolve complex employee relations issues; perform investigations, complaints/grievances, and guide managers and employees through discipline and performance improvement procedures
• Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Work closely with assigned business units to support talent management processes, including employee recruitment, performance appraisals, workforce calibration, leadership development plans, and succession planning

 LEARNING AND DEVELOPMENT

• Train, manage and mentor in a way that leads to a fully trained and skilled team that reinforces confidence in the HR department as critical partners to the business
• Oversee New Hire Onboarding and Orientation to ensure streamlined processes learning plans are a part of an effective employee induction. Review and revise to maintain current trends and strategies for organization’s onboarding experiences to impact employee retention

 COMPLIANCE

• Effectively reduce legal risks and ensure regulatory compliance
• Responsible for protecting the integrity, timeliness and ethical treatment of all employment concerns related to EEOC, Immigration, Compliance and Labor Laws in a way that protects the enterprise and acts in the best interest of the employee
• Oversee and streamline Organization Immigration process

 VENDOR PARTNERS

• Responsible for vendor selection and accurately scoping projects to meet companies needs
• Enforce contract accountability for agreed fees, payment terms and service level agreements

   QUALIFICATIONS:

• Bachelor’s degree or equivalent in Human Resources, Business or Organizational Development, required
• PHR/SPHR/ SHRM-CP/SHRM-SCP Certification preferred
• 5+ year’s previous HR generalist/manager/talent acquisition experience required
• Post High school degree/certification in Human Resources or related field preferred or equivalent work experience
• Experience working with remote, professional services/consulting population, a definite plus
• Technical experience with HRIS and ATS; SAP, ADP, PeopleSoft/Oracle, Taleo, or SilkRoad, preferred
• Understanding of requirements and laws related to EEOC and DOL
• Must know a variety of computer software applications.
• Experience with gathering and summarizing data for reports, find solutions to various administrative problems and prioritize work.

  PERSONAL CHARACTERISTICS:

• Confident, Positive, Optimistic but Realistic Attitude
• Work independently without supervision, as well as work in a team.
• Strong work ethic
• High level of interpersonal skills required to handle sensitive and confidential situations
• Buy-in and champion for the company’s mission
• Leadership – easily move others to action by planning, motivating, organizing and controlling work being done
• Goal Oriented – naturally motivated to reach goals
• Mature perspective when working towards conflict resolution
• Professional – unquestionable integrity, credibility, and character; Who has demonstrated high moral and ethical behavior

PRE-EMPLOYMENT BACKGROUND SCREENING WILL BE CONDUCTED.

PFSweb Inc., is an EEO/AA - M/F/Disability/Protected Veteran Status.

Required Skills Required Experience