GENERAL JOB DESCRIPTION: The Sales Representative will utilize our CRM system, marketing campaigns and other prospecting tools to drive new business. The duties for this position will include:
- SPEND YOUR DAY CALLING ON PROSPECTIVE CUSTOMERS AND GENERATING LEADS
- EFFECTIVELY CREATE AND MANAGE A LEAD FROM THE PROSPECT STAGE UP UNTIL THE ACCOUNT HAS GROWN TO FULL-TIME SALES SUPPORT
- REMAIN KNOWLEDGEABLE OF KEY PROCESSES, BUSINESS INITIATIVES AND INTERNAL RESOURCES TO ASSIST THE SALES TEAM IN ACCOMPLISHING COMPANY GOALS
- FIELD QUESTIONS FROM PROSPECTS AND CUSTOMERS ON PRODUCT FUNCTIONALITY, AVAILABILITY, AND PRICING
- ASSIST SENIOR SALES REPRESENTATIVES TO DETERMINE ESSENTIAL STRATEGIC APPROACHES FOR SALES
- IDENTIFY TRENDS IN CUSTOMER PURCHASING TO ASSIST IN TARGETED SALES DEVELOPMENT
- CONTACT CUSTOMERS FOLLOWING SALES TO ENSURE ONGOING CUSTOMER SATISFACTION AND RESOLVE ANY COMPLAINT
- CAPTURING OF ACCURATE AND COMPLETE INFORMATION IN CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM).
· COVERAGE FOR SENIOR SALES REPS WHEN NECESSARY, WHICH INCLUDES FOLLOWING UP ON EMAIL, QUOTING CUSTOMERS AND CUSTOMER SERVICE RELATED FUNCTIONS
- OTHER DUTIES AS NEEDED ASSIGNED BY SALES MANAGEMENT
ADDITIONAL JOB REQUIREMENTS:
- HIGHLY PROFICIENT LEVEL OF COMPUTER SKILLS INCLUDING MICROSOFT WORD, POWERPOINT, EXCEL AND OUTLOOK
EDUCATION:
· BACHELORS DEGREE
SKILLS:
- EXCEPTIONAL VERBAL AND WRITTEN COMMUNICATION SKILLS
- DECISION-MAKING, PROBLEM RESOLUTION AND CREATIVE THINKING SKILLS
- EXCELLENT TIME MANAGEMENT SKILLS
- ABLE TO MULTI-TASK THE ACTIVITIES WITH SHIFTING PRIORITIES
- MAINTAIN POSITIVE WORKING RELATIONSHIPS WITH CO-WORKERS AND CUSTOMERS
EXPERIENCE:
· 2+ YEARS OF CUSTOMER SERVICE OR SALES
$19-21/ HR PLUS POSSIBLE COMMISSION