Responsibilities:

Under general supervision, manages and/or coordinates all tasks for small, medium, and large-sized project(s) of moderate to high complexity and risk

Manages and/or provides project management consultation for all aspects of the project through the project management and software development life cycle

Works closely with the resource manager, vendor, business analysts, and subject matter experts on the various system support teams

Manages the project as scoped by the project steering committee

During initiation, helps clients determine the best approaches for reaching objectives; during planning, develops project management tools including plans for scope management, risk management, communications, change control, and performance measurement and tracking

During execution, monitors performance and reports to management project status and pertinent issues, including major milestones and potential project risks

Provides continuing direction to the project team, conducts status meetings, assesses proposed changes in scope, and recommends courses of action to project sponsors during the execution phase

Near the end of the project, uses the product verification process to make sure that the project has delivered what the client expected and performs a lesson learned for all projects

Promote and support Project Management Office policies and processes

Job Duties:

Develops time and cost estimates, project plans/schedules, and budgets. Oversees and controls ongoing costs, schedules, resources, scope, and risks

Directs project team members to take necessary action steps to achieve the goals and objectives of the project.

Facilitate critical process assessments and redesign for process improvements

Work with the project steering committee and senior project management to resource the tasks of the project

Work with senior PMO and quality assurance team to utilize established project standards, procedures, and quality objectives

Chairs, manages, or facilitates project kickoff meetings, communicating individual roles and project expectations. Ensure that all project team members have the tools and training required to perform effectively.

Manage scope by using a variety of data sources to support project negotiations related to time, cost, and/or quality

Develops, monitors and coordinates project activities, such as scheduling, tracking, and reporting; leads change efforts impacting own projects

Works with senior project management to Identify specific opportunities or weakness within assigned projects and makes specific change recommendations to structures, processes, or people to improve project performance

Provides work direction and leadership to assigned projects, including scheduling, assignment of work, and review of project efforts

Monitors project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation

Assesses variances from the project plan, gathers metrics, and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives

Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction

Provide the team with constructive feedback as it pertains to project performance

Develops and maintains a productive working relationship with project sponsors, vendors, and key clients

Minimum Qualifications

Bachelor’s degree in related field or specialized training and three years of IT project management experience

PMP certification from PMI or equivalent certification

5 years' experience leading projects of moderate to high complexity (must have occurred in the last 7 years)

3 years' hands on experience leading server based application development/enhancement projects (must have occurred in the last 5 years)

Hands-on experience with MS Project, MS Visio, SharePoint 2013, and MS O365

Preferred Qualifications

Experience within the last 3 years leading/coordinating vendor managed projects

Executive level written and oral communication skills

Experience working in state government

Experience in Health and Human Services Systems, eligibility projects and business processes

Experience working in an outsourced environment

Required Skills Required Experience

Complete knowledge of all facets of insurance billing including computer data entry skills, electronic claims and remittance, previous leadership experience with significant emphasis on Fee For Service accounts receivable management and managed care reimbursement. Thorough knowledge of medical billing/collection practices including CPT, ICD-9, medical terminology, strong interpersonal skills, ability to work within deadlines.  Demonstrates excellent problem-solving and decision-making skills.