ENTERPRISE SCHEDULING REGISTRAR, IDS CALL CENTER, PIH HEALTH HOSPITAL-WHITTIER, ON CALL, VARIED SHIFTS
We’re a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multi-specialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.
Under the direction of IDS Call Center Management, the ENTERPRISE SCHEDULING REGISTRAR performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ensure that patient, physician and organizational needs are met. Works closely with management to troubleshoot and resolve issues. Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
Required Skills
Required Experience
Required:
Successful completion of high school education or GED
Minimum 1 year Healthcare Experience
Minimum 1 year Customer Service experience
Ability to maintain composure and balance multiple priorities in a fast-paced environment
Preferred:
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V