EMERGENCY DEPT CLIENT SERVICE REPRESENTATIVE, PIH HEALTH GOOD SAMARITAN HOSPITAL-LOS ANGELES, FULL TIME, EVENINGS
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.
Performs registration functions by obtaining complete patient demographics and financial information. Accurately inputs data into the hospital computer system. Interacts with co-workers, patients, family members, physicians, physician’s office, and other hospital departments. Provides complete and accurate information in compliance with JCAHO requirements. Secures patient accounts by performing insurance verification and eligibility through appropriate payers and websites insuring proper documentation of patient activities. Applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and positive work environment. Other functions as assigned to assist in the effective and efficient operation of the Emergency Department.
Required Skills
Required Experience