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ORDER TRACKING, AUTHORIZATIONS COORDINATOR (IDS CALL CENTER DEPT.) FULL TIME, DAYS, VARIED START TIMES

Avacend, Inc.

ORDER TRACKING, AUTHORIZATIONS COORDINATOR (IDS CALL CENTER DEPT.) FULL TIME, DAYS, VARIED START TIMES

Shawnee Mission, KS
Full Time
Paid
  • Responsibilities

    Position: Project Coordinator - Web Documentation with Jira & Confluence 

    Location: Overland Park, KS

    Duration: 6+ months

    Project Coordinator II provides administrative and/or basic analytical support on projects.   Representative duties may include: coordinating information flow and reporting, creating and maintaining documentation, maintaining and updating databases, tracking project activities and progress, liaising with project staff and internal/external contacts.  Strong Word, Excel, PowerPoint and Outlook skills required.  Must possess strong written and verbal communication skills. Bachelor's Degree in Business or related field. 3-4 years of Project Coordinator or related work experience.

    Individual will review internet domains for duplication, retirement and ownership verification. 

    Experience in the Following:

    Reviewing and Cleaning up Domain & Sub Domains on the web Documentation of computer processes.

    Data analysis and identifying patterns and trends Working in Jira and Confluence Advanced Excel Skills including formulas, and merging large dat in multiple documents

    Excellent Oral and Written Skills

    Experience with Microsoft Office (Word, Excel) Ability to assess and conceptualize with other Internal Sprint Organizations Ability to learn new processes quickly

    Required Skills Required Experience

  • Qualifications
    • Knowledge of computerized practice management and electronic health record (EHR) systems, Microsoft Office, and spreadsheets;
    • Ability to motivate department staff to achieve goals and establish effective working relationships; excellent communication skills
    • Critical thinking and problem solving skills to identify and resolve problems in a timely manner
    • Demonstrated ability to communicate effectively and tactfully
    • Knowledge of customer service principles and practices; a strong patient advocate
    • Good analytical and problem-solving skills
    • Ability to interpret, adapt and apply guidelines and procedures
    • Time management skills
    • Attention to detail, actively listens and always follows appropriate channels of communication
    • Must be able to handle multiple tasks with interruption
    • Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
    • Good English spelling, reading and comprehension skills
    • Knowledge of ICD-10 and CPT coding
    • Spanish/Chinese bilingual preferred