We’re a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multi-specialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.

From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.

THIS IS TO FILL AN ON-CALL POSITION IN WHITTIER, CA FOR A DAY WORK SHIFT

The ENTERPRISE SCHEDULING REGISTRAR performs all tasks related to patient scheduling and pre-registration in the Perinatal Center in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met. Obtains insurance authorization, chart preparation, faxing, filing, and managing the phones. Engaging in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.

Required Skills

• Demonstrated attention to detail
• Demonstrated ability to communicate effectively and tactfully 
• Good writing skills
• Good reading and comprehension skills
• Ability to follow directions as outlined in policies or given by Supervisor
• Computer and Data Entry Skills

Required Experience

REQUIRED:

• MUST HAVE A MINIMUM ONE (1) YEAR OF WORK EXPERIENCE IN A DOCTOR'S OFFICE SCHEDULING PATIENTS OR HOSPITAL REGISTRATION/ADMITTING
• Knowledge of Insurance and Authorization process
• HIGH SCHOOL DIPLOMA OR G.E.D. IS REQUIRED; evidence of continuing education preferred.
• Medical terminology or demonstrated proficiency within six months of hire date (via a course or self- guided study program)
• Telephone experience with good phone etiquette
• Bilingual skills in Spanish/ Chinese preferred.

PREFERRED:

• Experience with Enterprise Scheduling, eMD, Amb eHR, View-Point, Access Manager, Sunrise Radiology/SRIS, Cisco Finesse, Alscripts  Amb.Practice Manager, eCare Next, hpm(health payment), MS4

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

• Demonstrated attention to detail
• Demonstrated ability to communicate effectively and tactfully 
• Good writing skills
• Good reading and comprehension skills
• Ability to follow directions as outlined in policies or given by Supervisor
• Computer and Data Entry Skills