Encon Safety is currently seeking a Part-Time Customer Service Representative is responsible to support the Field and Inside Sales staff, expedite sales and purchase orders, inventory control and perform various administrative functions for the branch.  WE WOULD LIKE FOR THIS INDIVIDUAL TO WORK APPROXIMATELY FOUR HOURS PER DAY OR TWO TO THREE FULL DAYS PER WEEK.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Include the following; other duties may be assigned)

• Interface with the Sales team
• Expedite shipments for suppliers as directed by the sales team
• Review open orders and if overdue, determine any actions required to bill
• Respond to customer and vendor inquiries
• Perform various office administration duties as directed
• Distribute vendor acknowledgements to PO writers
• Place outbound calls to customers and vendors as directed
• Assist with inventory control and cycle counts as required at the branch
• Advise and follow up with customers and the sales team on quotation issues
• Embody personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteer discretionary effort and model desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, having courageous conversations with others when needed, and take personal accountability for all responsibilities.
• Other duties as assigned

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE: 

• Highschool diploma or General Education Diploma (G.E.D.); or
• 2-3 years of Counter, Inside or Field Sales related experience and/or training; or
• Equivalent combination of education and experience.

REQUIREMENTS:

• Experienced and proficient in using the Microsoft Office suite (Excel, Word, PowerPoint & Outlook)
• Must possess strong planning, organizational and execution skills
• Must have the ability to set goals and meet deadlines
• Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner
• Must possess a proactive and positive team approach to problem resolution
• Must have the ability to establish strong working relationships with co-workers and management
• Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Good verbal and written communication skills
• Ability to write business correspondence
• Ability to multitask and manage multiple tasks at the same time
• Proficient in utilizing the Eclipse Operation System

ABOUT ENCON SAFETY PRODUCTS

Encon Safety Products, Inc., located in Houston, Texas, started manufacturing operations in 1964. Located in the heart of the U.S. Gulf Coast petrochemical industry, Encon® developed its emergency and safety products manufacturing business with a focus on solving problems for hazardous-area applications. Since our inception, Encon® has designed and manufactured market-leading personal protective equipment and hazardous-area storage cases for the protection and security of people, plant and equipment. Coined from the words Environmental Controls, Encon Safety Products today operates in two manufacturing locations to serve our customer base worldwide.

EOE M/F/DISABILITY/VETERAN

Required Skills Required Experience

• Associate's degree in a construction-related discipline or craft apprenticeship preferred.
• Certifications for concrete, compaction and civil tests preferred.
• Inspection certification preferred.
• Preferred Skills:
• Strong attention to detail .
• Intermediate knowledge of plans and specifications .
• Basic knowledgeable of project controls and effect on time, cost, quality and communication .
• Intermediate communications skills, both written and oral .
• Intermediate understanding of heavy construction principles .
• Intermediate problem solving skills .
• Intermediate knowledge of heavy-construction materials and equipment .
• Intermediate knowledge of heavy-construction means and methods .
• Intermediate ability to read contract drawings and knowledge of specifications .
• Intermediate problem identification and resolution skills .
• Intermediate knowledge of project control systems .
• Leadership skills .
• Intermediate understanding of administrative and project polices and procedures .
• Advanced skills in construction QA/QC and coordinating with design staff .
• Intermediate skills in project controls, leadership and communications .
• International Building Code (IBC) specialty inspections knowledge