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Patient Registration Representative I (Bilingual in Korean), PIH Health Physicians - Cardiology Wilshire, Full time, days

MPW Industrial Services

Patient Registration Representative I (Bilingual in Korean), PIH Health Physicians - Cardiology Wilshire, Full time, days

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    To clean and maintain common areas, lavatories, etc., in a power plant environment.


    **ESSENTIAL FUNCTIONS: ******

    1. Clean all office areas, common areas, and bathrooms in a power plant environment
    2. Empties all trash containers daily.
    3. Sweep all carpet daily.
    4. Wet mop hard flooring daily.
    5. Cleans benches and floors.
    6. Cleans restrooms and showers.
    7. Performs other duties as directed.

    ADDITIONAL RESPONSIBILITIES:

    1. Assist with shoveling snow and salt the sidewalks around building.
    2. Adhere to a cleaning schedule for all floors and glass.
    3. Use slippery floor hazard signs when needed.

    **KEY BEHAVIORS: **


    1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
    2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
    3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
    4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
    5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.

    Required Skills

    Required Experience

    **QUALIFICATIONS: ******

    1. High School Diploma or equivalent.
    2. Some High School Education acceptable.
    3. Ability to work in a highly detailed and safe manner.
    4. Ability to operate forklift and floor cleaning equipment.
    5. Ability to safely use certain cleaning chemicals.
    6. Ability to read and understand labels and written and verbal directions.
    7. 0-1 years of “hands on” experience.
  • Qualifications
    • Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians
    • Demonstrated attention to detail;
    • Good English oral communication skills including reading, and writing in basic English
    • Basic mathematical skills is required  
    • Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
    • Strong Computer skills and Knowledge in Word, Excel and ability to maneuvering through multiple screens in a timely manner
    • Medical terminology knowledge strongly preferred
    • Insurance knowledge required
    • Ability to multi- task in a fast and high pressured environment
    • Stringent adherence to all HIPAA laws
    • Strong typing skills 40 and up wpm is required
    • Strong analytical skills, problem solving with the ability to act and decide accordingly.
    • Excellent Customer service and phone skills with a background in the medical industry
    • Bilingual, Korean preferred