Independent Electric Supply, Inc. (IES) opened in 1976 with ten employees to serve electrical contractors working in the high-tech aerospace industry. Today, IES operates 16 electrical supply branches in the Northern California area, San Francisco Bay area, Central Valley, Central Coast and 7 locations throughout Arizona. IES focuses on traditional electrical supply with dedicated specialists in lighting, switchgear, wire management, tool & safety, renewable energy and enhance logistics solutions to meet specific customer needs. Employing more than 525 people and managing over 1 million square feet of warehouse space, IES is one of the strongest electrical distributors in the markets we serve.
In August 2011, IES was acquired by Sonepar USA consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.
RESPONSIBILITIES:
This position is responsible for the professional and efficient managing of telephone calls and messages, as well as a variety of clerical support tasks for the branch.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Performs other clerical duties, such as filing, photocopying, and collating. Independently answers inquiries and provides information or assistance to callers and visitors which require thorough knowledge of office policies and procedures.
- Driving to bank and post-office 2-3 days per week.
KEY COMPETENCIES:
- Answer, screen and direct inbound phone calls
- Retrieve messages from voice mail and forward to appropriate personnel.
- Answer questions about organization and provides callers with address, directions, and other information.
- Monitor visitors'' access when required.
- Receive, sort, and accurately distribute incoming mail or other materials according to employee and the type such as bills, returned letters, orders, adjustments and.
- Occasional filing for the A/P department.
- Set up conference room and order meals for in-office meetings.
- Set up desks and supplies for new staff members.
- Running errands for the office may be needed on a weekly or monthly basis.
- Other responsibilities may be assigned.
Required Skills
- Knowledge of office procedures, practices and etiquette.
- Skill in telephone/receptionist etiquette and courteous communication with public, verbally and in writing.
- Correct English usage, grammar, spelling, punctuation and vocabulary.
- Interpersonal skills using tact, patience and courtesy.
- Establish and maintain cooperative and effective working relationships with others.
- Work confidentially with discretion.
- Work independently with little direction.
- Communicate effectively both orally and in writing.
- Skilled in the operation of a variety of office machines including, personal computers, telephones and copiers.
- Knowledge of IES computer systems.
- Must be a team player and abide by IES''s strong core values and beliefs.
Required Experience