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Avacend, Inc.


Atlanta, GA
  • Responsibilities

    NOC position Atlanta GA 16 positions

    • Candidate will serve as a contact on technical and service related problems for the diagnosis and repair of customer service failures and coordinate problem-solving efforts with the Local Exchange Carriers (LEC), customer vendors, and, field service personnel.
    • Candidate will be responsible for TDM, Ethernet, and, Microwave maintenance activities supporting the wire line and wireless networks; and, should possess a strong understanding of internal and external network infrastructure for troubleshooting purposes

    Required Skills Required Experience

  • Qualifications
    • Excellent change management skills
    • Excellent oral and written communication and interpersonal, customer service, time management, and project management skills
    • Assess development needs of the hospital and/or business unit
    • Lead design, development and implementation of programs, policies and strategies tailored to meet organizational needs and goals
    • Design and implement organizational structures and operating models that elevate employee and organizational effectiveness
    • Assess and analyze targeted stakeholders to enable strategic design and implementation of initiatives
    • Strong analytical and problem solving skills, with the ability to think strategically
    • Comfortable managing difficult situations, showing a high level of professional maturity, resiliency and adaptability
    • Proficient in Microsoft Office, particularly Excel, Word and PowerPoint, employee data management systems and able to learn new software programs