NOC position Atlanta GA 16 positions

• Candidate will serve as a contact on technical and service related problems for the diagnosis and repair of customer service failures and coordinate problem-solving efforts with the Local Exchange Carriers (LEC), customer vendors, and, field service personnel.
• Candidate will be responsible for TDM, Ethernet, and, Microwave maintenance activities supporting the wire line and wireless networks; and, should possess a strong understanding of internal and external network infrastructure for troubleshooting purposes

Required Skills Required Experience

• Excellent change management skills
• Excellent oral and written communication and interpersonal, customer service, time management, and project management skills
• Assess development needs of the hospital and/or business unit
• Lead design, development and implementation of programs, policies and strategies tailored to meet organizational needs and goals
• Design and implement organizational structures and operating models that elevate employee and organizational effectiveness
• Assess and analyze targeted stakeholders to enable strategic design and implementation of initiatives
• Strong analytical and problem solving skills, with the ability to think strategically
• Comfortable managing difficult situations, showing a high level of professional maturity, resiliency and adaptability
• Proficient in Microsoft Office, particularly Excel, Word and PowerPoint, employee data management systems and able to learn new software programs