Benefits:

Full Benefits

401K with Match

Relocation

Full Time, Direct Hire Position

Responsibilities:

Sets strategic direction and drives results for Casino Marketing VIP Services

Participates in developing marketing strategies to increase volume and market share; investigates potential opportunities for incremental revenue whenever possible

Maintains a work environment that promotes teamwork, performance feedback, recognition, leadership development, mutual respect and employee engagement.

Provide leadership and oversight to Customer Development Executives through regular recognition, coaching and feedback in order to enhance their performance.

Review and analyze data for trends and opportunities to maximize profitability, reduce costs, increase operational efficiencies and enhance the guest experience

Responds to guest correspondence and/or guest concerns in a professional and timely manner, achieving positive guest/problem resolution

Pro-active management style that looks beyond problems and current practices to develop solutions to maximize the effectiveness of the department

Plan and organize marketing trips to promote the property with upcoming casino events, concerts and boxing events

Develop and maintain policies and procedures that increase efficiency and promote quality and quantity standards to ensure maximum resort experience to all guests

Prepares monthly/annual departmental budget/forecast and provides supporting documentation for senior management’s review, when necessary