Are you looking for a job that ACTUALLY values you, your hard work and shows that appreciation with advancement? How would you like to be a part of a winning team in a fast-paced, fast-growing organization that's on a mission to change the way the world views Coffee and the world-class service that comes with it? Come join the A team and maybe even lead your own team one day - KEEP READING - This isn't just a regular coffee shop. We're doing something different here - we're always looking to improve, always striving to get better and looking for the right people to join us.

We don't start at Minimum wage, we start higher, because we think our team members are important to our organization. If you are self motivated, love to make customers smile, can take initiative, and at minimum will put 110% in everything you do we want to talk to you. Not only do our team members have opportunities to grow, both personally and professionally, PJ's Coffee refuses to settle for anything less than extraordinarily high standards, but we believe for the right person extraordinarily high standards are their normal. If you are the right person for this job you wouldn't consider anything less.

Are you starving for an opportunity to take on new challenges? Are you ready to see what you can accomplish in a fast-paced environment where having fun is a good thing? Are you ready to join an organization that eats passion for breakfast and leaves mediocrity in the trash?

If you love being in a rapidly changing work environment with lots of opportunity, are self motivated, and want to be a part of a dynamic team that absolutely thrives on building relationships with our customers, then we want to hear from you!

Benefits/Perks

Management and leadership training opportunities Regular Performance appraisals

Employee retail and shift discounts Tips

Employee Bonus' and rewards

Shift Flexibility

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single-serve cups of PJ’s Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJ’s Coffee on Facebook, Instagram, or Twitter.

Job Summary

PJ's Coffee barista's, Shift Leaders and Managers are trained to be experts in not only making our specially crafted beverages, but they are also excellent at explaining our menu, who we are, and why we do what we do, so that our customers continue to be excited about their experience when they visit the coffeeshop. We are experts in our craft and are responsible for developing a positive environment for our customers and team members, all while providing consistently fast, efficient, and world-class service to everyone. PJ's barista's are responsible for PJ's Coffee's reputation and integrity and especially of the specific store in which they are employed. PJ's Coffee expects all barista's, Shift leads, and managers to have impeccable customer service standards, excellent product knowledge, full completion of their continued PJ's University training, uphold and implement all food safety and sanitation policies, and show a demonstrated commitment to all core values and principles of PJ’s Coffee. PJ's Coffee hires with the intent for growth of all those who are employed.

Responsibilities

Must be over the age of 21 years old

Must have 3 or more years of proven restaurant or coffee shop experience with references that can be verified

Serv Safe Manager Certification - must be Current

Bring your smile every day and serve customers with a genuine conversation.

Come to work and have fun

Learn all of the "Why's" of the PJ's Brand and be able to answer customers questions. Must learn the PJ's menu, new LTO's and food items and be able to suggest additions to improve the overall experience and knowledge of customers.

Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction, with. no exception.

Work with the team and compete daily task and duties that are required following all company policies and procedures.

Always offer world-class customer service to our team members and customers at all times.

Pay close attention to all cash handling procedures

Alert management to operational needs, equipment failure, and necessary improvements that are needed

Enforce and abide by company policies, procedures, and safety rules

Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Shift leads must have shift management experience over 2 years and have proven experience

Qualifications

Managers must have P&L knowledge, Inventory management, Inventory Ordering, Hiring, Scheduling

Shift Leader - Serv Safe - Scheduling, Ordering, Running shifts, Hiring

Amazing work ethic! Outgoing and engaging personality with a sense of urgency

Exceptional communication and relationship-building skills

Time management is a must-be on time always and be a mentor to each other

Ability to communicate through different communication including email, phone, text, and company app

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.