Room Attendant

Goodstone

Room Attendant

Middleburg, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee Referral Bonus

    Daily Family Meal

    Friends and Family Program

    Free Parking

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Title: Room Attendant Department: Housekeeping Hiring Manager: Housekeeping Manager

    Position Objective To support the housekeeping team by maintaining the cleanliness and presentation of guest rooms and public areas, ensuring a welcoming and luxurious environment for all guests.

    Key Responsibilities

    Guest Room & Turndown Service

    Refresh guest rooms and bathrooms during turndown service.

    Replace used towels, lay out bathrobes and slippers, and provide ice, water, and turndown chocolates.

    Adjust lighting and room ambiance to evening standards.

    Remove trash and replace glassware.

    Guest Support

    Respond promptly to guest requests, including delivering rollaway beds, making sofa beds, and fulfilling other basic needs.

    Neatly arrange guest toiletries and personal items according to Goodstone standards.

    Cleaning & Maintenance

    Perform daily cleaning tasks: dusting, vacuuming, mopping, sweeping, carpet shampooing, window washing, and trash removal.

    Deep clean guest rooms and public areas as scheduled or assigned.

    Maintain cleanliness in restrooms, hallways, stairwells, pool area, and offices.

    Assist in cleaning occupied or vacant rooms independently or with team members.

    General Duties

    Ensure guest rooms are fully prepared and guest-ready.

    Report any maintenance issues or items needing repair or replacement.

    Participate in special projects and additional duties as assigned.

    Requirements and Qualifications

    High school diploma or equivalent; relevant experience or knowledge, skills

    Physically able to push a vacuum cleaner for extended periods of time

    Ability to lift up to 50 pounds (occasionally)

    Physically able to reach, stretch, bend, and walk during the daily routine, with the ability to stand for prolonged periods

    Previous experience cleaning homes or hotels is preferred; training will be provided

    Ability to assist customers and guests when needed

    Pay attention to detail when cleaning

    Organized and able to follow a schedule

    Ability to follow verbal directions

    Must be able to work a varied schedule, including Mid, PM shifts, weekdays, weekends, and holidays

    Benefits

    Complete benefits package starting on day 61 (Medical, Dental, Vision, Disability, Life Insurance)

    401(k) with company match after one year

    Paid vacation and sick time

    Employee referral bonus program

    Friends & Family discount program

    Complimentary daily staff meal

    Free on-site parking

    Equal Opportunity Employer Goodstone Inn & Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace and may conduct screening tests as a condition of employment.

    Note This job description provides a general overview of the position. Duties and responsibilities may evolve based on business needs and management direction.