Job Description

This is a Hybrid role. The candidate must be able to access and conduct in-person meetings at the FDIC Virginia Square campus.

Position Overview

The IOSB and CTSS PMO Specialist for Strategic Planning, Policy & Governance plays a key role in developing, maintaining, and standardizing governance, project management policies, procedures, best practices, and documentation in support of IOSB and CTSS efforts. This role ensures that all PMO governance materials leverage industry best practices, adhere to regulatory and contractual requirements, are accessible, consistent, up-to-date, and are actively applied. The PMO Specialists for Strategic Planning, Policy & Governance work closely with project teams, compliance, support contractors, and senior leadership to embed a culture of structured, well-documented project execution and oversight.

Key Responsibilities:

• Provides project and program-level specialized support for complex program operations.
• Provides extensive collaboration with management at all levels and across organizational boundaries. Has the ability to assess and apply multiple organizational and management improvement techniques in a government environment
• Support development and maintain PMO policies, procedures, standards, and governance frameworks.
• Ensure all PMO documentation complies with internal controls, legal standards, and industry best practices.
• Lead the creation and maintenance of templates, manuals, and guidelines for project management activities.
• Collaborate with FDIC project managers and business units, as well as other contractors, to gather input and validate as-is business processes for evaluation and improvements.
• Facilitate regular reviews and updates of documentation to reflect evolving processes, tools, and regulatory changes.
• Maintain a centralized documentation repository and version control system.
• Support internal audits, quality reviews, and compliance activities by ensuring accurate and complete documentation.
• Provide guidance and training to project staff on documentation standards and best practices for writing.
• Contribute to continuous improvement initiatives by identifying opportunities to simplify or enhance PMO documentation.
• Ensures all work products are complete, accurate, and conform to the FDIC standard.
• Ability to create and assess performance measures

Qualifications

• 8 years experience applying IT industry and industry accepted business processes, procedures and frameworks relating to financial reporting, sourcing/ contract management, business analysis, program management, internal control reviews, continuous process improvement, and root cause analysis
• 3+ years of experience in a PMO or project coordination role with a strong emphasis on documentation or policy writing.
• Demonstrated experience creating and managing formal policy and procedure documentation.
• Proficiency with documentation tools (e.g., MS Word, SharePoint, Confluence) and PM platforms (e.g. ServiceNow, Power BI).
• Excellent writing, editing, and verbal communication skills.
• Familiarity with project management methodologies (PMBOK, Scrum and Kanban Agile, PRINCE2).
• Certification in PMP, CAPM, and technical writing (preferred).

Education:

• Bachelor's degree in Communications, Business Administration, Project Management, or a related field.

Clearance Requirement:

• Must Be a US Citizen
• Must able to obtain an FDIC Public Trust clearance

Working Conditions:

• Standard East Coast Time Zone office hours
• Remote collaboration
• Ability to access and conduct in-person meetings at the FDIC Virginia Square campus

Citizant offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Tuition Assistance & Professional Development Program

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.