Job Description
The Workplace Experience Coordinator is the key support resource for ensuring excellent service, operations, and engagement in the workplace. The ideal candidate will have exceptional customer service skills, be able to support our Facilities professionals in a fast-paced environment and know how to bring people together. This role is responsible for delivering the “first impression” of the agency and will oversee a wide range of administrative functions and day-to-day operations for Publicis Media’s PMX workplace. We have recently moved 400+ employees from varying departments into a new space and we need someone to take charge and drive the overall office experience. The ideal candidate will exhibit professionalism, solid judgment, discretion, and effective communication skills. This person must be proactive in anticipating and prioritizing the business needs of the Team and will ultimately be responsible for managing a well-run, well-maintained office through time management, creativity, and initiative.
Role Objectives:
• Managing the reception of guests, employees, and vendors, and maintaining the security of all floor entrances
• Building professional and courteous relationships with the executive management team, colleagues, vendors, clients, and building staff
• Designing and coordinating office-wide social and community events
• Managing budget, payment processing, and expensing for office and event-related items
• Working with Facilities staff to proactively maintain strong office operations and inventory of supplies
• Coordinating meetings for out-of-town employees, clients, and vendors
• Working with our AV Team to ensure conference room equipment is operating successfully
• Managing procurement and recordkeeping of office related items
• Seeking out opportunities to evaluate existing processes and make improvements when necessary
• Performing a wide variety of duties and projects as assigned by manager
Qualifications
• Experience managing an office, coordinating events, or working in hospitality
• Experience with confidential information, demonstrating care when handling sensitive matters
• Strong organizational, analytical, and problem-solving skills; attention to detail a must
• Must be diligent with recordkeeping and budgeting
• Must demonstrate excellent verbal and written communication skills; must demonstrate an approachable demeanor and be an excellent team player
• Must be a self-starter, organized, able to multi-task, and shift priorities with ease
• Ability to take initiative, work independently, and work effectively under pressure while producing accurate and consistent results
• Proficiency in Microsoft Office XP (Word, Excel, PowerPoint, Outlook); Proficiency in Apple OSX and Windows XP Operating System
Additional Information
Compensation Range: $46,500 - $67,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.
All your information will be kept confidential according to EEO guidelines.
REQ # 23-8068