POD Manager

C

Circle Logistics

POD Manager

Fort Wayne, IN
Full Time
Paid
  • Responsibilities

    Job Description

    Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

    You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.

    What You’ll Do

    • Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth

    • Own strategy and execution for large, complex customer accounts

    • Manage RFQs, pricing strategy, and tailored logistics solutions

    • Partner with Sales to transition new business into long-term, scalable accounts

    • Serve as the primary escalation point for customer communication and issue resolution

    • Build and execute strategies to increase revenue, retention, and customer satisfaction

    • Conduct regular strategy calls with customers and internal leadership

    • Track, manage, and exceed KPIs, benchmarks, and financial targets

    • Drive continuous improvement across processes, performance, and service delivery

    • Collaborate with executive leadership on company-wide growth initiatives

    What We’re Looking For

    • 1–3 years of experience in a freight brokerage or logistics environment

    • Leadership experience or readiness to step into a people management role

    • Strong ability to operate in a fast-paced, high-accountability environment

    • Experience with or ability to quickly learn TMS and CRM platforms

    • Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)

    • Excellent communication, organization, and problem-solving skills

    • Positive, professional mindset with a strong work ethic

    Why Join Circle Logistics?

    • Leadership ownership with autonomy to run and grow your pod

    • Direct impact on revenue, strategy, and customer success

    • Clear path for career advancement in a high-growth organization

    • Relocation assistance to support your move to Fort Wayne, IN

    • Collaborative, competitive, and growth-driven culture

    If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.

  • Qualifications

    Qualifications

    • High School diploma or GED required

    • Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred

    • 1–3 years of experience in a freight brokerage or logistics environment

    • Leadership experience or readiness to step into a people management role

    • Strong ability to operate in a fast-paced, high-accountability environment

    • Experience with or ability to quickly learn TMS and CRM platforms

    Additional Information

    All your information will be kept confidential according to EEO guidelines.