Primary Event Assistant Duties:

· Making phone calls and answering questions about setting up events at locations

· Complete reservation bookings per script and booking guidelines

· Email corporate clients about setting up events at their stores

· Greeting and assisting all walk-in inquiries

· Being knowledgeable of all aspects of the event set up and answering questions accordingly

· Maintaining logs accurately

· Calling past events and trying to get them to rebook.

· Communicating with staff about special needs of clients

· Maintaining cleanliness of the event

· Understanding the cash out process and having the ability to properly cash out an event

· Assist as needed in other areas as requested by a lead or manager

· Maintain uniform standards and a professional appearance

Physical Requirements: · Standing or sitting for long periods of time with frequent bending and turning · Must be able to lift 10 lbs · Must be able to communicate with guests and communicate via email, phone, and in person with great detail and organization

Special Requirements:

· Must be at least 18 years old · Obtain training certification per company policy

Standard Company Expectations: · Goes beyond the normal expectations without compromising the company mission, vision and values. · Demonstrates the ability to be courteous and accountable in all situations. · Responding to guests’ special requests in a courteous and accountable fashion. · Monitors the consistency of the product provided to all guests. · Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. · Cooperates with all team members when assigned additional tasks and listens to others with compassion. · Seeks knowledge from multiple sources and learns from past experiences for future development and growth. · Maintains uniform standards.