Job Description

JUNIOR CLIENT ACCOUNT MANAGER JOB PURPOSE:

Attract and serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!

JUNIOR CLIENT ACCOUNT MANAGER JOB DUTIES:

• Attract potential customers by answering product and service questions. Suggest information about products and services.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Contribute to team effort by accomplishing related results as needed.
• Assist in the onboarding process for new trainees in the Management Training Program.
• Support the sales team by providing solutions and ideas.
• Maintaining customer records and updating account information.
• Update, renew, or create new accounts for potential customers.

JUNIOR CLIENT ACCOUNT MANAGER QUALIFICATIONS & SKILLS:

• Customer service
• Product knowledge
• Market knowledge
• Quality focus
• Problem-solving
• Documentation skills
• Phone skills
• Listening
• Resolving conflict
• Analyzing information
• Multi-tasking

SOME REASONS WHY WE'RE EXCITED!

• Meet great people and network!
• Work with Fortune 500 clients!
• Be a part of a team!
• Opportunities for progression!
• Stimulating environment!
• Opportunity to travel!

SEND IN YOUR RESUME IF YOU'RE A TEAM PLAYER WITH A POSITIVE ATTITUDE!

This position is commission-based and performance-based pay. This position involves direct sales and customer service