Job Description

Looking for an entry-level role working with a major tech company? Are you seeking an opportunity to learn with a fun, hard working team?

We're PRM—an on-demand staffing startup in Chicago. We operate as a startup within a large tech company. We're looking to hire multitasking, go-­getting team members who are looking to grow with us.

We believe in equal opportunity for everyone. All applicants will be considered.

AS AN OPERATIONS COORDINATOR, YOU WILL:

• Work from our office within a key client's worksite

• Monitor and respond to inbound texts and emails from workers and business partners

• Use an empathetic and problem-solving tone in all communications

• Keep track of issues to help identify trends and potential product needs

• Ensure all communications receive a timely and thorough reply

• Thoroughly document and optimize processes as our business grows

• Regularly use technology to accomplish tasks, including Google Sheets, digital ticketing and shared inbox systems, and a Macbook

TO BE AN OPERATIONS COORDINATOR*, YOU’LL NEED:

• 1+ years of experience in staffing, placement, recruiting, administrative, customer service, support, or related roles

• Excellent interpersonal & communication skills (written & oral)

• A self-starter attitude with an interest in learning and improving on the status quo

• The ability to manage your time effectively and autonomously

• Familiarity with data entry and basic data analysis

• Flexibility and a willingness to grow alongside a new business

• Proficiency with technology, including Google Docs and Sheets (Macbook proficiency preferred)

• Habilidad de hablar/escribir Español es beneficioso

We can't wait to hear from you!

Similar titles include: Community Liaison, Front Desk Receptionist, Greeter, Member Service Representative, Office Assistant, Scheduler, Unit Assistant, Master Scheduler, Planner, Production Assistant, Production Clerk, Production Controller, Production Planner, Production Scheduler, Scheduler, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Registrar, Registration Clerk, Research Interviewer, Telephone Interviewer, Dispatcher, Controller

*Must be 18 years-old, authorized to work in the United States, and have an iOS or Android smartphone with access to mobile data.