PROJECT MANAGER: BACKGROUND INVESTIGATIONS

Kentech Consulting Inc

PROJECT MANAGER: BACKGROUND INVESTIGATIONS

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Parental leave

    Vision insurance

    KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.

    MISSION

    We're on a mission to help the world make clear and informed hiring decisions.

    VALUE

    In order to achieve our team, exhibit the behaviors and core values aligned with this mission KENTECH Core Values:

    Customer Focused: We are customer-focused and results-driven.

    Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.

    Fact Finders: We are passionate investigators for discovery and truth.

    Community and EmployeenPartnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.

    IMPACT

    As a small, agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.

    Overview KENTECH Consulting Inc. is seeking an experienced Project Manager to oversee a high-trust, case-driven pre-employment background investigations program supporting public safety, security, and sworn hiring. This role is responsible for day-to-day program execution, investigator coordination, quality control, and client-ready deliverables.

    This is a project-based role with responsibility for keeping investigations on track, maintaining consistent standards, and ensuring accurate, timely submissions.

    Key Responsibilities

    Serve as the main point of contact for program coordination and day-to-day communication

    Receive and log new cases, assign work based on workload, geography, and investigator strengths

    Track progress across all active investigations, deadlines, and milestones

    Maintain the program schedule and escalate risks early (records delays, candidate non-responsiveness, workload capacity)

    Own report quality and consistency, including enforcing templates and documentation standards

    Review work products for completeness, accuracy, and compliance before submission

    Coordinate with investigators and report writers to close gaps and resolve discrepancies

    Maintain organized records, status reporting, and audit-ready documentation

    Ensure secure handling of sensitive information and adherence to confidentiality expectations

    Support onboarding, training coordination, and ongoing process improvement (SOPs, checklists, workflows)

    What Success Looks Like

    Cases are assigned quickly, tracked cleanly, and delivered on time

    Reports meet standards the first time, with minimal rework

    The team follows consistent SOPs and uses the same structure and documentation rules

    Stakeholders get clear, dependable updates without chasing information

    Requirements

    5+ years managing pre-employment background investigations for law enforcement or public safety programs

    Strong working knowledge of POST standards and California Government Code 1031 and 1029 (as applicable to sworn hiring)

    Proven experience managing a multi-investigator workflow with deadlines and quality requirements

    Strong writing and editing skills, able to catch inconsistencies and tighten reporting

    High attention to detail, strong judgment, and calm execution under pressure

    Comfortable working with sensitive PII and enforcing confidentiality standards

    Strong communication, able to coordinate across multiple stakeholders and drive follow-through

    Preferred

    Based in the Los Angeles area

    Prior experience managing work in a case management system (tracking, documentation, reporting)