POSITION OVERVIEW

The Regional Workforce Manager will provide leadership to their assigned area and the organization to align field team member resources to an evolving business environment. This role will have oversight and direct involvement with team member hiring, training and scheduling oversight. Regional leadership skills, strategic demand planning and analytics skills will allow this role to provide support and partnership to all levels of management in order to achieve stated goals and KPIs.

 

Reporting to The Divisional Manager, Workforce Excellence, primary responsibility of this role will be to support an effective labor management culture at PSAV to advance the organization’s strategic objectives.

 

KEY JOB RESPONSIBILITIES

 

 REGIONAL EVENT DEMAND PLANNING                                                                                         

• Work directly with regional sales teams to understand future event demand in market
• Work directly with RDPMs, Project Managers and Venue Teams to ensure that labor planning is taking place for all appropriate events
• Evaluate the needs of the region and identifying high volume periods as well as working on solutions to satisfy the demand
• Approval Manager for locations that need to request outside labor resources and use of overtime

 

REPORTING AND DATA ANALYSIS

• Create regional reports and make recommendations regarding actions that should be taken including staffing level changes, training, and other actions to improve labor performance
• Be a subject matter expert for all workforce related reporting, including Ecliptic based reporting

WORKFORCE RELATED SYSTEMS AND PROCESS

• Direct the region to use all scheduling systems, tools and process effectively
• Be a subject matter expert for Navigator Workforce
• Understand and implement the LEAP scheduling process

TECHNICIAN HIRING AND DEVELOPMENT

• Be part of the interview and hiring process for all potential new technician candidates
• Work directly with recruiting regarding the types, skills and key attributes we should be searching for
• Assist with the onboarding and orientation process for new technician hires
• Ensure that all new technician hires obtain their level 3 certification in the appropriate timeframe

Required Skills

 

Required Experience

JOB QUALIFICATIONS

• Bachelor’s Degree or equivalent experience

• 3+ years of Labor Management experience

• Demonstrated leadership and management skills

• Regional Management Role/Multi Location Management Role

• Excel/Data Analysis Skills

• Event Execution Experience

• Labor Management Experience

• Strong written and verbal communication, interpersonal, and customer-service skills

• Ability to successfully interact and support all levels of management within the organization

• Strong analytical ability

 

COMPETENCIES

• Ensures Accountability
• Strategic Mindset
• Collaborates
• Ownership
• Drives Vision and Purpose
• Plans and Aligns
• Action Oriented
• Manages Complexity

PHYSICAL REQUIREMENTS

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.

_ _

PHYSICAL REQUIREMENTS

HOURS PER DAY

 

LIFTING REQUIREMENTS

FREQUENCY

Sitting

5-6 Hours

 

Lifting      0 - 15 lbs*

Occasionally

Standing

2-3 Hours

 

Lifting      16 – 50 lbs*

Rarely

Walking

0-1 Hours

 

Lifting      51 - 100 lbs

Never

Stooping

0-1 Hours

 

Lifting      Over 100 lbs

Never

Crawling

0-1 Hours

 

 

 

Kneeling

0-1 Hours

 

CARRYING REQUIREMENTS

FREQUENCY

Bending

0-1 Hours

 

Carrying      0 - 15 lbs*

Occasionally

Reaching (above your head)

0-1 Hours

 

Carrying      16 – 50 lbs*

Rarely

Climbing

0-1 Hours

 

Carrying      51 - 100 lbs

Never

Grasping

0-1 Hours

 

Carrying      Over 100 lbs

Never

 

 

 

 

 

AUDITORY/VISUAL REQUIREMENTS

FREQUENCY

 

PUSHING/PULLING REQUIREMENTS

FREQUENCY

Close Vision

Continuously

 

Pushing/Pulling      0 - 15 lbs*

Occasionally

Distance Vision

Continuously

 

Pushing/Pulling      16 – 50 lbs*

Rarely

Color Vision

Continuously

 

Pushing/Pulling      51 - 100 lbs*

Never

Peripheral Vision

Continuously

 

Pushing/Pulling      Over 100 lbs

Never

Depth Perception

Continuously

 

*Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

 

 

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

WORK ENVIRONMENT

Choose from one of the following (delete ones not used).  Add additional information, as needed.

 

OFFICE

Work is performed primarily in an office environment.  Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.