CLERICAL ASSOCIATE II

JOB DESCRIPTION

The Clerical Associate II is responsible for handling daily responsibilities in a customer service fashion. This includes all telephone calls, patients, visitors, employees and other communication; gives new patients proper registration forms to complete; enters demographic information into the computer; schedules appointments and re-appointments; collects co-payments at time of appointment; performs a variety of clerical support functions such as, pulls charts for next day appointments, files charts at the end of each day and maintains record keeping and filing system; answers telephone and routes calls to appropriate person.

QUALIFICATIONS /TRAINING:

• Basic knowledge of computer input.
• Must be able to perform basic clerical functions.
• Comprehend medical terminology.
• Good spelling and number skills.
• Clear, concise voice.

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

• Minimum of a High School Diploma/GED from an accredited school

WORK SCHEDULE:

• PRN  (coverage as needed)

Required Skills Required Experience